Shipping policy

Shipping Policy

Welcome to The Monochrome Mode! We are committed to delivering your monochromatic favorites with efficiency and care. Below is our shipping policy to help you understand our processes.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive an email confirmation with tracking details once your order has shipped.

Shipping Options & Rates

We offer the following shipping methods:

1. Standard Shipping: Delivered in 5–7 business days.

2. Express Shipping: Delivered in 2–3 business days.

3. International Shipping: Delivery times vary by destination, typically 10–20 business days.

Shipping costs will be calculated and displayed during checkout.

International orders may be subject to additional customs fees, duties, or taxes, which are the customer's responsibility.

Order Tracking

Once your order ships, you’ll receive a tracking number via email.

Please allow up to 48 hours for the tracking information to update.

Lost, Stolen, or Damaged Shipments

If your package is lost, stolen, or arrives damaged, please contact us at [your email address] within 7 days of delivery.

We will assist you in resolving the issue with the shipping carrier.

Returns & Exchanges

For details on how to return or exchange an item, please review our Return Policy.